Theft Claims (School student)
Claim Form
Guidelines
The processing of claims is often delayed because of incomplete information on the claim form. To ensure we can process your claim quickly please read
these guidelines.
If you have any questions please contact us on claims@protecsure.com.au
or 1300 MYCLAIM.
- The claim form must be completed and signed by the School Authorised Representative or a Parent, not the student.
- The claim form must be submitted with a quotation for either repair
or replacement. - The excess stated on the certificate is to be paid to the reseller either at the time the claim is lodged or when collecting the equipment.
- If the actual date of the damage/theft is not known, then a date range should be supplied to show the period during which it occurred i.e. 14/4 - 16/4
- Please provide as much information as possible
Theft - Policy Cover
The policy contains the following exclusion relating to theft:
"For loss or theft or damage from attempted theft while the equipment is unattended, except where in a locked vehicle and out of sight, or in premises reasonably secured from being accessible by an intruder or the public;"
Checklist
Please check all your answers before submitting your claim form to avoid delays:
- Have you properly described on the claim form how the theft occurred?
- Have you reported the theft to the police and recorded the police
report number?
Please Note:
The information provided in this document is for information purposes only. It is not intended to bind the Insurer in any way. Please refer to your policy wording for full details of your cover and exclusions.